---
title: "Removal mechanism of permanent hardness"
subject: "Water Supply Engineering"
chapter: 6
key: "semester_5/water_supply_engineering:permanent-hardness-removal"
source: https://www.bctengineer.com/q/semester_5/water_supply_engineering/permanent-hardness-removal
site: BCT Engineering
---

# Removal mechanism of permanent hardness

Water Supply Engineering · Chapter 6: Water Treatment

- Asked in: 2081 Baisakh, 5 marks; 2079 Bhadra, 2 marks (asked 2 times)
- Video: [IonExchange](https://www.youtube.com/watch?v=7he0Z1snrHg) — Clayton Spencer
- Answer checked by Claude Opus 5.5 (high effort) on 2026-10-14
- Page: https://www.bctengineer.com/q/semester_5/water_supply_engineering/permanent-hardness-removal
- Whole chapter: https://www.bctengineer.com/md/semester_5/water_supply_engineering/chapter-6

## Question

Discuss the removal mechanism of permanent hardness in water.

## Short answer

Permanent hardness from Ca/Mg sulfates and chlorides is removed by lime‑soda softening (soda ash precipitates CaCO₃, lime precipitates Mg(OH)₂), sodium zeolite base‑exchange (replacing Ca/Mg with Na), or demineralization with cation and anion exchange resins.

## Answer

**Permanent (non-carbonate) hardness** is caused by the chlorides, sulphates and nitrates of calcium and magnesium (CaSO$_4$, MgSO$_4$, CaCl$_2$, MgCl$_2$). It is not removed by boiling, because these salts remain dissolved. It is removed by chemical precipitation or ion exchange.

#### 1. Lime-soda process
Soda ash (Na$_2$CO$_3$) is added; it converts the soluble calcium salts into insoluble calcium carbonate:
$$
CaSO_4 + Na_2CO_3 \rightarrow CaCO_3\downarrow + Na_2SO_4
$$
$$
CaCl_2 + Na_2CO_3 \rightarrow CaCO_3\downarrow + 2NaCl
$$
Magnesium carbonate is fairly soluble, so magnesium salts are first precipitated with lime as Mg(OH)$_2$:
$$
MgSO_4 + Ca(OH)_2 \rightarrow Mg(OH)_2\downarrow + CaSO_4
$$
and then the CaSO$_4$ formed is removed by soda ash as above. The precipitates are removed by sedimentation and filtration. The remaining hardness is about 30 to 50 mg/l.

#### 2. Zeolite (base-exchange) process
Water passes through a bed of sodium zeolite (Na$_2$Z). Ca and Mg exchange with sodium:
$$
CaSO_4 + Na_2Z \rightarrow CaZ + Na_2SO_4
$$
$$
MgCl_2 + Na_2Z \rightarrow MgZ + 2NaCl
$$
When the zeolite is exhausted, it is regenerated with strong brine (NaCl): $CaZ + 2NaCl \rightarrow Na_2Z + CaCl_2$. It gives almost zero hardness water.

#### 3. Demineralisation (ion exchange)
Water passes through a cation exchange resin (which replaces Ca$^{2+}$ and Mg$^{2+}$ with H$^+$) and then an anion exchange resin (which replaces SO$_4^{2-}$ and Cl$^-$ with OH$^-$), removing practically all dissolved ions.

## Check yourself

The answer's key points as multiple-choice questions, with the correct option and why.

1. Why is permanent hardness not removed by boiling?
   A. It is caused by bicarbonates
   B. It is caused by chlorides, sulphates and nitrates of Ca and Mg that stay dissolved
   C. It is caused by gases
   D. It is caused by iron
   Answer: B. Non-carbonate salts do not precipitate on boiling, so chemical precipitation or ion exchange is required. (Key point: Nature of permanent hardness)

2. What does soda ash do in the lime-soda process for CaSO4?
   A. Converts it to insoluble CaCO3
   B. Converts it to soluble salts only
   C. Adds more hardness
   D. Lowers pH to zero
   Answer: A. CaSO4 + Na2CO3 gives CaCO3 precipitate and Na2SO4. (Key point: Soda ash)

3. In the zeolite process, how is exhausted zeolite regenerated?
   A. With lime
   B. With acid
   C. With strong brine (NaCl)
   D. With alum
   Answer: C. Brine restores sodium zeolite: CaZ + 2NaCl gives Na2Z + CaCl2. (Key point: Zeolite process)

4. How are magnesium salts handled in the lime-soda process?
   A. Soda ash alone removes them directly
   B. Lime precipitates Mg(OH)2, then the CaSO4 formed is removed with soda ash
   C. They are not removed
   D. They are boiled off
   Answer: B. Mg needs lime and soda; the CaSO4 produced is removed by soda ash. (Key point: Magnesium removal)

## Related in Water Supply Engineering

- [Hardness of well water with strontium 25.26 mg/l](https://www.bctengineer.com/question.md?key=semester_5%2Fwater_supply_engineering%3Ahardness-bk81) — Water Supply Engineering, chapter 4
- [Aeration purposes; Fe/Mn removal; residual chlorine](https://www.bctengineer.com/question.md?key=semester_5%2Fwater_supply_engineering%3Aaeration-iron-residual-chlorine) — Water Supply Engineering, chapter 6
- [Iron and manganese: removal methods, aeration](https://www.bctengineer.com/question.md?key=semester_5%2Fwater_supply_engineering%3Airon-manganese-objectionable-aeration) — Water Supply Engineering, chapter 6
- [Removal of taste and odour](https://www.bctengineer.com/question.md?key=semester_5%2Fwater_supply_engineering%3Ataste-odour-removal) — Water Supply Engineering, chapter 6
- [Ca and Mg concentration, alkalinity (300 mg/l hardness)](https://www.bctengineer.com/question.md?key=semester_5%2Fwater_supply_engineering%3Ahardness-ca-mg-equal-300) — Water Supply Engineering, chapter 4, asked 2×
- [Non-carbonate hardness: TH 150, CH 60](https://www.bctengineer.com/question.md?key=semester_5%2Fwater_supply_engineering%3Ahardness-c72) — Water Supply Engineering, chapter 4, asked 2×

## Related in other subjects

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- [Storage capacity, depth and water at outlet](https://www.bctengineer.com/question.md?key=semester_6%2Firrigation_and_drainage_engineering%3Astorage-capacity-wheat-field-efficiency) — Irrigation and Drainage Engineering, chapter 2
