--- title: "Charter tools, inputs and outputs" subject: "ICT Project Management" chapter: 7 key: "semester_7/ict_project_management:charter-tools-inputs-outputs" source: https://www.bctengineer.com/q/semester_7/ict_project_management/charter-tools-inputs-outputs site: BCT Engineering --- # Charter tools, inputs and outputs ICT Project Management · Chapter 7: Project Integration Management - Asked in: year not given - Answer checked by Claude Opus 5.5 (high effort) on 2026-10-14 - Page: https://www.bctengineer.com/q/semester_7/ict_project_management/charter-tools-inputs-outputs - Whole chapter: https://www.bctengineer.com/md/semester_7/ict_project_management/chapter-7 ## Question Explain necessary tools and techniques, input and output to develop the project charter. ## Short answer Inputs are the project statement of work, business case, agreement, enterprise environmental factors, and organizational process assets. Tools include expert judgment and facilitation techniques. The output is the project charter that authorizes the project and details high-level requirements. ## Answer The **Develop Project Charter** process (PMBOK, Integration Management, Initiating group) authorises the project and documents the initial requirements. Its main elements are as follows. ```text Inputs Tools Output SOW Expert judgment Project Business case --> Facilitation --> charter Agreement/contract techniques EEF, OPA ``` #### Inputs 1. **Project statement of work (SOW)**: a narrative description of the products or services to be delivered; it covers the business need, product scope description and strategic plan. 2. **Business case**: justification showing the need for the project and its financial benefit (cost-benefit analysis). 3. **Agreement**: a contract with the customer, if the project is for an external customer. 4. **Enterprise environmental factors (EEF)**: government standards, industry rules, market conditions, organisational culture and structure. 5. **Organisational process assets (OPA)**: standard processes, templates, policies, historical information and lessons learned. #### Tools and techniques 1. **Expert judgment**: advice from experts, consultants, stakeholders, the PMO or professional bodies about technical details, cost, risk and similar projects. 2. **Facilitation techniques**: brainstorming, conflict resolution, problem solving and meeting management to obtain stakeholders' agreement on the charter content. 3. Selection methods and SWOT analysis may also support the decision to start. #### Output **Project charter**: it records business needs, assumptions, constraints, high-level requirements, objectives, summary schedule and budget, and gives the project manager authority. #### Importance The charter links the project to strategic aims, gives formal authority and forms the basis for the project scope statement and the rest of planning. **Example:** For an e-governance portal, the SOW (from the ministry), the business case (it saves citizens' time) and the contract with the vendor are inputs; experts review the proposal, and the sponsor signs the charter. ## Check yourself The answer's key points as multiple-choice questions, with the correct option and why. 1. What is the output of the Develop Project Charter process? A. Project charter B. Project management plan C. Work breakdown structure D. Scope baseline Answer: A. The single output is the project charter, which authorises the project and gives the project manager authority. (Key point: Charter output) 2. Which set lists inputs to developing the charter? A. Expert judgment, facilitation, SWOT B. SOW, business case, agreement, EEF, OPA C. WBS, schedule, budget, risk register D. Change requests, status reports, baselines Answer: B. Inputs are SOW, business case, agreement/contract, EEF and OPA. The others are tools or later-stage documents. (Key point: Inputs) 3. What is the purpose of facilitation techniques in charter development? A. To calculate the project budget B. To assign tasks to team members C. To obtain stakeholder agreement on charter content D. To archive project records Answer: C. Brainstorming, conflict resolution and meeting management help stakeholders agree on what the charter contains. (Key point: Facilitation techniques) 4. Which input justifies the project through needs and cost-benefit analysis? A. Expert judgment B. Agreement C. Enterprise environmental factors D. Business case Answer: D. The business case shows the needs and financial benefit that justify starting the project. (Key point: Business case) ## Related in ICT Project Management - [Project charter](https://www.bctengineer.com/question.md?key=semester_7%2Fict_project_management%3Aproject-charter) — ICT Project Management, chapter 7 - [Information in a project charter](https://www.bctengineer.com/question.md?key=semester_7%2Fict_project_management%3Acharter-information) — ICT Project Management, chapter 7 - [Expert judgment in project charter](https://www.bctengineer.com/question.md?key=semester_7%2Fict_project_management%3Aexpert-judgment-charter) — ICT Project Management, chapter 7 - [Cost estimating tools](https://www.bctengineer.com/question.md?key=semester_7%2Fict_project_management%3Acost-estimating-tools) — ICT Project Management, chapter 9 - [Project verification and inspection](https://www.bctengineer.com/question.md?key=semester_7%2Fict_project_management%3Aproject-verification) — ICT Project Management, chapter 7 - [Risk identification techniques](https://www.bctengineer.com/question.md?key=semester_7%2Fict_project_management%3Arisk-identification-techniques) — ICT Project Management, chapter 12 ## Related in other subjects - [MRP concept, inputs and outputs](https://www.bctengineer.com/question.md?key=semester_6%2Findustrial_engineering_and_management%3Amrp-concept-inputs-and-outputs) — Industrial Engineering and Management, chapter 5 - [Tools and techniques for risk identification](https://www.bctengineer.com/question.md?key=semester_7%2Fproject_engineering%3Arisk-identification-tools-techniques) — Project Engineering, chapter 5, asked 2× - [Animation techniques and software tools](https://www.bctengineer.com/question.md?key=semester_8%2Fmultimedia_system%3Aanimation-techniques-tools) — Multimedia System, chapter 4 - [Techniques of project formulation](https://www.bctengineer.com/question.md?key=semester_7%2Fproject_engineering%3Atechniques-project-formulation) — Project Engineering, chapter 2, asked 3×