---
title: "Managerial skills; importance of management"
subject: "Organization and Management"
chapter: 2
key: "semester_7/organization_and_management:managerial-skills-importance"
source: https://www.bctengineer.com/q/semester_7/organization_and_management/managerial-skills-importance
site: BCT Engineering
---

# Managerial skills; importance of management

Organization and Management · Chapter 2: Management

- Asked in: 2071 Shrawan, 4+4 marks
- Video: [10 Management Skills Every Manager Should Have](https://www.youtube.com/watch?v=JGosaTGJQt8) — Leaders Talk - ThinkEduca
- Answer checked by Claude Opus 5.5 (high effort) on 2026-10-14
- Page: https://www.bctengineer.com/q/semester_7/organization_and_management/managerial-skills-importance
- Whole chapter: https://www.bctengineer.com/md/semester_7/organization_and_management/chapter-2

## Question

What are the managerial skills? Explain the importance of management.

## Short answer

Katz identifies three managerial skills: technical (specialized knowledge), human (motivating and leading people), and conceptual (seeing the whole organization). Management is important because it gives direction, raises efficiency, coordinates work, helps adaptation to change, builds a skilled workforce, ensures stability and growth, and benefits society.

## Answer

#### Managerial skills
Managerial skills are the abilities a manager needs to perform management functions effectively. According to Robert Katz, there are three basic skills.
1. **Technical skill:** Specialised knowledge and proficiency in methods and tools of a field, such as software development, accounting or engineering design. It matters most to first-line managers who supervise technical work.
2. **Human skill:** Ability to understand, communicate with, motivate and lead people, build teams and resolve conflict. It is required equally at all levels.
3. **Conceptual skill:** Ability to view the organization as a whole, understand how parts relate, think strategically and handle complexity. It is most important for top managers.

Additional skills often mentioned: design skill (problem solving), communication skill, decision-making and time-management skill.

```text
Skill needed
Top      : Conceptual >> Human > Technical
Middle   : Human ~ Conceptual ~ Technical
Lower    : Technical >> Human > Conceptual
```

#### Importance of management
1. Gives clear direction and helps achieve objectives.
2. Raises efficiency and reduces cost through proper use of resources.
3. Coordinates the work of departments.
4. Helps the organization adjust to change.
5. Creates a motivated, skilled workforce.
6. Provides stability, growth and competitive strength.
7. Contributes to society through goods, services, employment and taxes.

Example: Nepal Telecom needs technical skill in its engineers, human skill in its team leaders and conceptual skill in its top management for shifting to 5G and digital services.

## Check yourself

The answer's key points as multiple-choice questions, with the correct option and why.

1. How many basic managerial skills did Robert Katz identify, and what are they?
   A. Two: technical and human
   B. Four: technical, human, conceptual and political
   C. Three: technical, human and conceptual
   D. Five: planning, organizing, staffing, directing, controlling
   Answer: C. Katz named technical, human and conceptual skills. (Key point: Katz's skills)

2. At which levels is human skill required?
   A. Only at top level
   B. Only at lower level
   C. Only at middle level
   D. Equally at all levels
   Answer: D. Human skill is needed at every level. (Key point: Human skill)

3. Which skill mix applies to lower-level managers?
   A. Technical >> Human > Conceptual
   B. Conceptual >> Human > Technical
   C. Human only
   D. Conceptual >> Technical > Human
   Answer: A. Lower managers need mostly technical skill. (Key point: Lower level needs)

## Related in Organization and Management

- [Levels of management and managerial skills](https://www.bctengineer.com/question.md?key=semester_7%2Forganization_and_management%3Amanagement-levels-skills) — Organization and Management, chapter 2, asked 3×

## Related in other subjects

- [Essential interpersonal and managerial skills](https://www.bctengineer.com/question.md?key=semester_7%2Fict_project_management%3Ainterpersonal-managerial-skills) — ICT Project Management, chapter 2
- [General management skills and project management](https://www.bctengineer.com/question.md?key=semester_7%2Fict_project_management%3Ageneral-management-skill) — ICT Project Management, chapter 2