---
title: "Define MIS and its types"
subject: "Organization and Management"
chapter: 9
key: "semester_7/organization_and_management:mis-types"
source: https://www.bctengineer.com/q/semester_7/organization_and_management/mis-types
site: BCT Engineering
---

# Define MIS and its types

Organization and Management · Chapter 9: Management Information System

- Asked in: 2069 Chaitra, 2+6 marks; year not given
- Video: [Types of Information Systems (TPS, MIS, and DSS)](https://www.youtube.com/watch?v=nQ4Q3iN7TMM) — Our Kaleidoscope Journey
- Answer checked by Claude Opus 5.5 (high effort) on 2026-10-14
- Page: https://www.bctengineer.com/q/semester_7/organization_and_management/mis-types
- Whole chapter: https://www.bctengineer.com/md/semester_7/organization_and_management/chapter-9

## Question

Define Management Information System. Describe briefly various types of Management Information System.

## Short answer

MIS is an integrated system of people, hardware, software, data, and procedures that provides timely information to managers. Types include TPS for daily transactions, MIS for regular reports, DSS for semi-structured decisions, EIS for executives, expert systems for advice, office automation, and knowledge management systems.

## Answer

#### Management Information System (MIS)
MIS is an integrated system of people, hardware, software, data and procedures that gathers, processes, stores and distributes information in the right form and at the right time to managers for planning, control and decision making.

#### Types of information systems
1. **Transaction Processing System (TPS):** Processes day-to-day routine transactions (sales, payroll, bank deposit/withdrawal, billing). It is the lowest level, used by operational staff, and provides the data for other systems.
2. **Management Information System (MIS):** Summarises TPS data into regular reports (daily, weekly, monthly), exception reports and comparisons for middle managers, for control and monitoring.
3. **Decision Support System (DSS):** Interactive computer system that uses data, models and analysis tools to help managers solve semi-structured problems with what-if analysis and forecasting.
4. **Executive Information System (EIS):** Gives top executives easy access to internal and external information in graphs and summaries, to support strategic decisions.
5. **Expert System:** Uses stored knowledge and rules of experts to give advice or diagnose problems.
6. **Office Automation System:** Supports office work such as word processing, email, scheduling and conferencing.
7. **Knowledge Management System:** Collects and shares organizational knowledge.

```text
     /EIS\       top management, strategy
    / DSS \      middle management, analysis
   / MIS   \     middle management, reports
  /  TPS    \    operational, transactions
```

Example in Nepal: a commercial bank uses TPS for daily deposits, MIS reports for branch managers, DSS for loan analysis and a dashboard for the CEO.

## Check yourself

The answer's key points as multiple-choice questions, with the correct option and why.

1. TPS is at which level?
   A. Strategic
   B. Lowest, operational level
   C. Middle
   D. Top
   Answer: B. TPS supplies data for other systems. (Key point: TPS level)

2. An expert system:
   A. Uses stored knowledge and rules of experts to advise or diagnose
   B. Writes emails
   C. Processes payroll
   D. Only stores files
   Answer: A. It captures expert knowledge. (Key point: Expert system)

3. How does DSS differ from MIS?
   A. DSS helps with semi-structured problems using models; MIS gives routine reports
   B. They are identical
   C. DSS is only for clerks
   D. MIS uses what-if models
   Answer: A. DSS is interactive and analytical; MIS summarises TPS data. (Key point: DSS vs MIS)

4. In the Nepali bank example, a dashboard for the CEO is:
   A. TPS
   B. DSS
   C. EIS
   D. OAS
   Answer: C. Dashboards for top executives are EIS. (Key point: Bank example)

## Related in Organization and Management

- [MIS, website and role of computer](https://www.bctengineer.com/question.md?key=semester_7%2Forganization_and_management%3Amis-website-computer) — Organization and Management, chapter 9
- [Information support for functional areas](https://www.bctengineer.com/question.md?key=semester_7%2Forganization_and_management%3Ainformation-support-functional-areas) — Organization and Management, chapter 9, asked 5×
- [Types of information systems; decision support](https://www.bctengineer.com/question.md?key=semester_7%2Forganization_and_management%3Amis-types-decision-making) — Organization and Management, chapter 9
- [Needs, functions and importance of MIS](https://www.bctengineer.com/question.md?key=semester_7%2Forganization_and_management%3Amis-needs-functions-importance) — Organization and Management, chapter 9, asked 3×
- [Short note: Organizing information systems](https://www.bctengineer.com/question.md?key=semester_7%2Forganization_and_management%3Anote-organizing-information-systems) — Organization and Management, chapter 9
- [Personnel management vs HRM](https://www.bctengineer.com/question.md?key=semester_7%2Forganization_and_management%3Apersonnel-motive-hrm) — Organization and Management, chapter 7

## Related in other subjects

- [MIS vs DSS information and processing](https://www.bctengineer.com/question.md?key=semester_8%2Finformation_system%3Amis-vs-dss-information-processing) — Information System, chapter 4
- [Project management information system](https://www.bctengineer.com/question.md?key=semester_7%2Fict_project_management%3Apmis) — ICT Project Management, chapter 7
- [Types of IS; MIS vs DSS](https://www.bctengineer.com/question.md?key=semester_8%2Finformation_system%3Amis-vs-dss-characteristics) — Information System, chapter 1
- [Analytical modeling in DSS; MIS vs ESS](https://www.bctengineer.com/question.md?key=semester_8%2Finformation_system%3Aanalytical-modeling-mis-vs-ess) — Information System, chapter 4