---
title: "Applications in tele-services"
subject: "Multimedia System"
chapter: 8
key: "semester_8/multimedia_system:app-tele-services"
source: https://www.bctengineer.com/q/semester_8/multimedia_system/app-tele-services
site: BCT Engineering
---

# Applications in tele-services

Multimedia System · Chapter 8: Multimedia Application

- Asked in: 2072 Magh, 9 marks
- Answer checked by Claude Opus 5.5 (high effort) on 2026-10-14
- Page: https://www.bctengineer.com/q/semester_8/multimedia_system/app-tele-services
- Whole chapter: https://www.bctengineer.com/md/semester_8/multimedia_system/chapter-8

## Question

Explain the applications of multimedia in tele-services.

## Short answer

Tele-services deliver remote services over networks with multimedia, including telephony, video conferencing, telemedicine, e-learning, banking, shopping, telework, telemetry, information services and support. They need reliable high-speed networks, compression, security and user-friendly interfaces. Benefits include saving time and reaching remote areas.

## Answer

Tele-services are services delivered to users at a distance using telecommunication networks together with multimedia. They allow people to get services without being physically present.

**Main tele-services**
1. **Telephony and videophony:** voice and video calls, voicemail, VoIP, video calls.
2. **Teleconferencing / video conferencing:** group meetings across locations with audio, video and data sharing.
3. **Telemedicine:** remote diagnosis, consultation, and monitoring of patients.
4. **Tele-education / e-learning:** lectures and training delivered to remote students.
5. **Telebanking and e-banking:** mobile and internet banking, ATMs, digital wallets such as eSewa and Khalti, with multimedia interfaces.
6. **Teleshopping and e-commerce:** browsing products with images and video, and ordering online.
7. **Telework (teleworking):** working from home with network access and conferencing.
8. **Telemetry and tele-monitoring:** remote measuring, such as weather, security cameras (CCTV) and smart meters.
9. **Tele-information services:** teletext, videotex, online news, directories and e-government services such as online forms and tax filing.
10. **Teleconsulting and customer support:** call centres and chat support with screen sharing.
11. **Entertainment services:** video on demand, internet radio, online games.

**Requirements:** reliable high-speed network, compression, security and privacy of data, user-friendly interfaces, and billing.

**Benefits:** saves time and travel, reaches remote areas, available all the time, and reduces cost. **Example:** a villager in a remote district consults a city doctor by video call and pays the bill through a mobile wallet.

## Check yourself

The answer's key points as multiple-choice questions, with the correct option and why.

1. What are tele-services?
   A. Services needing physical presence
   B. Services delivered at a distance using telecom networks with multimedia
   C. Services using only paper forms
   D. Local computer services without networks
   Answer: B. Tele-services let people get services without being physically present, via telecommunication networks and multimedia. (Key point: Definition)

2. Which is an example of telebanking in Nepal given in the answer?
   A. Teletext
   B. CCTV
   C. Zoom
   D. eSewa and Khalti digital wallets
   Answer: D. Telebanking includes mobile/internet banking, ATMs and digital wallets such as eSewa and Khalti. (Key point: Telebanking)

3. Which is an example of telemetry/tele-monitoring?
   A. Online newspapers
   B. Remote measuring such as weather, CCTV and smart meters
   C. Voicemail
   D. Video on demand
   Answer: B. Telemetry means remote measuring, e.g. weather data, security cameras and smart meters. (Key point: Telemetry)

4. What requirements are listed for tele-services?
   A. Reliable high-speed network, compression, security/privacy, user-friendly interfaces and billing
   B. Slow network and no security
   C. Only a telephone line
   D. Physical presence of the user
   Answer: A. Tele-services need reliable fast networks, compression, security, friendly interfaces and billing. (Key point: Requirements)

## Related in Multimedia System

- [Applications in media entertainment](https://www.bctengineer.com/question.md?key=semester_8%2Fmultimedia_system%3Aapp-media-entertainment) — Multimedia System, chapter 8, asked 3×
- [Applications in media communication, entertainment](https://www.bctengineer.com/question.md?key=semester_8%2Fmultimedia_system%3Aapp-media-communication-entertainment) — Multimedia System, chapter 8
- [Applications in telemedicine and e-learning](https://www.bctengineer.com/question.md?key=semester_8%2Fmultimedia_system%3Aapp-telemedicine-elearning) — Multimedia System, chapter 8
- [Applications in video conferencing](https://www.bctengineer.com/question.md?key=semester_8%2Fmultimedia_system%3Aapp-video-conference) — Multimedia System, chapter 8
- [Applications in education](https://www.bctengineer.com/question.md?key=semester_8%2Fmultimedia_system%3Aapp-education) — Multimedia System, chapter 8
- [CMYK colour model and application](https://www.bctengineer.com/question.md?key=semester_8%2Fmultimedia_system%3Acmyk-colour-model) — Multimedia System, chapter 3