Skip to main content

Queuing characteristics; M/D/6/10/FIFO

Short answer

Key characteristics: calling population, arrival process, service mechanism, queue discipline, system capacity, customer behavior. Kendall's notation A/B/c/K/N/Z: A=inter-arrival distribution, B=service distribution, c=servers, K=capacity, N=population, Z=discipline; defaults are infinite capacity/population and FIFO. M/D/6/10/FIFO: Poisson arrivals, constant service time, 6 servers, capacity 10, FIFO.

Mention the characteristics of a queuing system. Explain the Kendall's notation in queuing systems. What is the meaning of M/D/6/10/FIFO in queuing system?

Characteristics of a queuing system

  • Calling population: finite or infinite source of customers.
  • Arrival process: distribution of inter-arrival times; single or batch arrivals.
  • Service mechanism: distribution of service times; number of servers.
  • Queue discipline: FIFO, LIFO, SIRO or priority.
  • System capacity: limit on the number in the system.
  • Customer behaviour: balking, reneging, jockeying.

Kendall's notation

Kendall's notation writes a queue as A/B/c/K/N/Z, so that any queue can be named in one line.

SymbolPositionMeaningCommon codes
A1stInter-arrival time distributionM (exponential), D (deterministic), Ek (Erlang), G (general)
B2ndService time distributionM, D, Ek, G
c3rdNumber of parallel servers1, 2, 3, ...
K4thSystem capacity (queue + service)finite number or infinity
N5thSize of calling populationfinite number or infinity
Z6thQueue disciplineFIFO, LIFO, SIRO, PRI

Omitted fields mean infinite capacity, infinite population and FIFO. Examples:

  • M/M/1: Poisson arrivals, exponential service, one server (single-counter shop).
  • M/M/c: same with c parallel servers (bank with several tellers).
  • M/G/1: Poisson arrivals, general service time, one server (CPU).
  • M/D/1: constant service time (automatic car wash).

Meaning of M/D/6/10/FIFO

FieldMeaning
MPoisson arrivals
DConstant service time
6Six servers in parallel
10System capacity of 10 customers (6 in service, at most 4 waiting)
FIFOCustomers are served in order of arrival

Calling population is infinite since it is not stated. Example: a six-lane toll plaza where every vehicle takes a fixed time to pay, with room for only 10 vehicles in the plaza; vehicles beyond that are turned away.

✓ Answer checked by Claude Opus 5.5 (high effort)

All Simulation and Modeling chapter 4 questions →