- 2076 Asoj · 2 marks
Drawbacks of manual telephone exchanges
Short answer
Manual exchanges have slow call set-up, poor privacy because operators hear calls, human errors, high operator running cost, limited capacity, dependence on operator mood and no advanced services.
List the major drawbacks of manual telephone exchanges.
Major drawbacks of manual telephone exchanges:
- Slow call set-up: operator must answer, ask the number and plug cords.
- Lack of privacy: the operator can hear and know who is calling whom.
- Human errors: wrong connections, delays, language and accent problems.
- High running cost: many operators needed round the clock.
- Limited capacity: a switchboard can handle only a few hundred lines; large cities need many boards.
- Operator dependence: service quality varies with operator mood and fatigue; possible favouritism.
- No advanced services and poor 24-hour service in small exchanges.
✓ Answer checked by Claude Opus 5.5 (high effort)
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