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Types of project system view

Short answer

System views include open vs closed, hard vs soft, three systems approach elements, project as subsystem, and three-sphere model. Open systems interact with the environment, closed do not; hard systems have clear objectives, soft involve people; the three spheres are business, organisation, and technology.

What are the types of project system view?

The systems view of a project can be understood from different viewpoints. In project management the system view is commonly divided into the following types (on the basis of organisational perspective and the way a system is looked at).

1. Open and closed system view

  • Open system: interacts with its environment, exchanging inputs and outputs. A project is an open system as it uses resources from the organisation and delivers outputs to customers, and is affected by change in the environment.
  • Closed system: has no interaction with the environment. Rare in practice.

2. Hard and soft system view

  • Hard system: well-defined problems with clear objectives that can be solved by technical methods (e.g. building a network).
  • Soft system: ill-defined problems involving people and human behaviour (e.g. introducing change in work culture).

3. Three systems approach elements (Schwalbe)

  • Systems philosophy, systems analysis and systems management.

4. Project as a subsystem

LevelDescription
SupersystemThe organisation and external environment
SystemThe project
SubsystemsScope, schedule, cost, quality, etc.

5. Three-sphere model for systems management

Business, organisation and technology: a project must be viewed in these three spheres.

   Business
      |
Organisation -- Technology

Importance

The type of system view helps the manager decide the approach: hard technical solutions where objectives are clear, and participative methods where human factors dominate.

Example: A bank installing core banking software must consider the business (new products), technology (servers, security) and organisation (staff training).

✓ Answer checked by Claude Opus 5.5 (high effort)

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