- Practice · 6 marks
Case studies of successful and failed enterprises
Short answer
Success comes from solving a real need, adapting and managing cash (Amazon); failure comes from ignoring change and clinging to one product (Kodak).
Discuss the reasons for the success and failure of enterprises with one example of each.
Success example: Amazon (USA)
Started in 1994 as an online bookstore. Reasons for success:
- Strong customer focus: wide choice, low prices, fast delivery, easy returns.
- Reinvested its cash into logistics and technology instead of paying dividends.
- Expanded from books to many goods, a marketplace for sellers, and cloud services (Amazon Web Services).
- Willingness to experiment and tolerate failed projects; long-term thinking.
Failure example: Kodak (USA)
Kodak dominated film photography and even invented the first digital camera (1975). It failed to adapt:
- Feared that digital cameras would cut into its profitable film sales.
- Slow decision-making and over-dependence on one product.
- Competitors with digital technology took the market; Kodak filed for bankruptcy protection in 2012.
Common factors
| Success | Failure |
|---|---|
| Real customer problem solved | No market need |
| Capable, balanced team | Weak or divided team |
| Adaptation to change (pivot) | Resistance to change |
| Cash control, financing at right time | Running out of cash |
| Good timing and execution | Poor timing, weak execution |
| Learning from feedback | Ignoring competitors and feedback |
Studies of startups often report lack of market need and cash shortage as the two leading reasons for failure.
Answer: Success comes from solving a real need, adapting and managing cash (Amazon); failure comes from ignoring change and clinging to one product (Kodak).
✓ Answer checked by Claude Opus 5.5 (high effort)
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