Skip to main content

Work breakdown structure (WBS)

Short answer

A deliverable-oriented hierarchical decomposition of total project scope, where each lower level provides more detail. The lowest level is a work package. It follows the 100% rule, forms the scope baseline, and is the basis for estimating, scheduling, and assigning responsibility.

What do you mean by work breakdown structure (WBS)?

A Work Breakdown Structure (WBS) is a deliverable-oriented hierarchical decomposition of the work to be executed by the project team to accomplish the project objectives and create the required deliverables. Each lower level gives a more detailed definition of the work. The lowest level is a work package. The WBS organises and defines the total scope; work not in the WBS is outside the project.

Features

  • Deliverable-oriented, not activity-oriented, using nouns.
  • Follows the 100% rule: the WBS includes all work, and children add to 100% of the parent.
  • Forms the scope baseline with the scope statement and WBS dictionary.
  • Basis for estimating cost and time, assigning responsibility, scheduling and risk identification.

Example (website project)

Website project
|-- 1 Management
|     1.1 Plan   1.2 Reports
|-- 2 Design
|     2.1 UI mockups   2.2 Database
|-- 3 Development
|     3.1 Front end   3.2 Back end
|-- 4 Testing
|-- 5 Deployment and training

Approaches to build a WBS

  1. Using guidelines and templates.
  2. Analogy (reuse similar WBS).
  3. Top-down (start from major deliverables).
  4. Bottom-up (list all tasks, then group).
  5. Mind mapping.

WBS dictionary

A document describing each element: description, responsible person, schedule milestones, cost, quality requirement, acceptance criteria.

Benefits

  • Prevents work being forgotten.
  • Gives clear picture of scope to all stakeholders.
  • Allows accurate estimates of small work packages.
  • Helps with responsibility assignment (RAM) and risk identification.
  • Provides progress tracking basis.

Forms

Hierarchical chart (tree) and indented outline list; can be organised by phase or by deliverable.

A good WBS has 3 to 6 levels, and each work package is typically 8 to 80 hours of work.

✓ Answer checked by Claude Opus 5.5 (high effort)

All ICT Project Management chapter 7 questions →